Frequently Asked Questions
Question : Do I have to sign any type of service contract ?
Answer : No ,not at all. Just call our friendly customer service representative at 972-905-9397
to set up an appointment for the day and time you like.
Question: Do we have to be home when someone is coming to scoop my yard or my property ?
Answer: No ,Usually it's Not Required. Once you sign a release allowing a technician to enter your property without you being there, it is no problem at all. Once our customer meets you in person, on the first service day,all you have to do for the next pets waste removal day is just leave your back or front yard gate fence door open.
We will be happy to clean up after your pet,remove all the particle's, and lock the door and leave.
Question: If we have a horrible smell on our yard from never removing the dog waste, do you have
any suggestions on how to get rid of it ?
Answer: Yes. Besides the regular dog poop removal services, we offer also sanitation and bad odor
elimination services when we apply "pet safe" formula all over the yard area that terminates the odor and prevents any bacteria to grow and/or spread all over which produces that horrid smell.
Question: Is the sanitation and odor treatment that you apply safe for my pet ?
Answer: Yes. We only use 100% pet safe ,and Only "GREEN" - natural based formula that fights bacteria and does not harm the pets.
Question: If we want your company to provide us with monthly poop scooper services,how do we pay for it ?
Answer: Well... www.PoopersScoopers.com offers a few different payment options such as:
Pay as you go services - on the same day of the service ,monthly pooper scoopers package, when we collect the payment every 14-15 days, and another - once a month when you can save 10% (paying up front for a full month).We accept all types of credit cards, debit cards, and cash.
If you have any questions , please don't hesitate to contact us at 972-905-9397 and for more information, you can read our SERVICE Category Section. Our friendly customer service staff will be happy to help you find the best solution for you!